Let’s work together toward efficient, productive and cost-effective ways to meet your needs.
Through a proactive application of services tailored to meet whatever problem may arise, we can find efficient, productive, and cost-effective solutions while maintaining the integrity of your Brand. Please contact us at 888.834.2411, or use online information request form.

The 4cs of Diamond Level Facility Maintenance Services with Professional Retail Services:

COMMITMENT – Committed to delivering the highest level of service to customers, regardless of project size.

CONSISTENCY- Building authentic partnerships with customers, through consistent exceptional customer service.

CREATIVITY- Creativity is the driving force we rely on to staying relevant and innovative in the industry.

COMMUNICATION – Effective communication to reduce redundancies and yield the economic results customers are looking to achieve.

Maintenance Services

• Emergency Service
• General Handyman
• Plumbing
• Locks
• Doors
• Grille / Gates
• Glass
• Board Ups
• Lighting / Electrical / Signs
• Remodels / Rollouts / Projects
• Refreshes
• De-branding
• Landscaping / Snow Removal
• Power Washing
• Restoration
• Preventative Maintenance

Professional Retail Services is a PRSM and RFMA member. Professional Retail Services is a “Women-Owned Business.”

Call Today for your free quote! 888-834-2411.

Facilities are the most critical components to a brand’s success. They serve as the first impression, setting the stage to determine a potential customer’s loyalty or indifference. Everything they see, hear, or touch will play an active role in their judgment.

Our services should guarantee total customer satisfaction. Reached through prompt, reliable, quality service that offers proven results, achievable through service programs custom designed to meet your needs and budget.

Consider how our facility services can make your Brand better.

  • Reflect and maintain your brand’s message
  • Keep customers returning, interested and spreading the word
  • Entice new client, employee and partnership opportunities
  • Promote a safe, ideal environment and set it apart

Professional Retail Services (PRS) is a leader in the commercial facility maintenance and general construction industry. Merging Technology with client requirements to capitalize on cost-effective solutions while increasing productivity is synonymous with PRS. Our dependable staff will deliver a positive experience for all maintenance and reactive needs as they arise. We are trained to execute each project using our “4 C’s”: Commitment, Consistency, Creativity and Communication. Our team takes pride in building and sustaining long-term relationships with our clients and service-partners. PRS provides service to many brands in the United States, Canada & Puerto Rico since 2001. For a free customized quote, tailored to meet your needs, please contact us at info@profretail.com or call 888-834-2411.

Services

• Plumbing
• Carpentry/Handyman
• Locks
• Doors
• Grille/Gates
• Glass / Board Ups
• Lighting
• Electrical
• Signs
• Projects
• Rollouts
• Remodel/Refreshes
• Decommissioning
• Landscaping
• Snow Removal
• Power Washing
• Flood/Restoration
• Preventive Maintenance

 

Sally Beauty has been using PRS for all of their Glass and Door needs.  They take care of all of our after hour board-ups and Door problems. Their customer service and attention to detail has been outstanding.  We have completed several initiatives with them outside the normal scope of work and they have handled the transition seamlessly.  When needed they have also filled in for us as a handyman, HVAC Service, and general contractor.  We looked at quite a few companies before deciding on PRS as our vendor and have not regretted the decision. At the present they are helping Sally manage our 4200 store location in North America. -Rand; Director Of Facilities & Construction | Texas
Why PRS? 

Account Management: All Professional Retail Services (PRS) programs include account management. PRS requires all team members to meticulously monitor, track and file all documentation for all procedures, products, warranties, labor hours, and costs. Closely monitoring this criteria is crucial in order to successfully provide our customers with reporting, business insights, forecasting, and the most cost-effective procedures. PRS takes their customer partnerships very seriously and is always striving to have their programs operate smarter, leaner and more efficient for you.

Labor Bulk Pricing: Wherever possible, PRS utilizes its buying power to lock down competitive pricing on labor. The labor savings amount is dependent on awarded location and quantities.

Preventative Maintenance Programs: PRS always looks to give our customers “the most bang for their buck” when it comes to our preventative maintenance programs.

Emergency Service: Between 2 to 4 hour response time for emergency service.

Service Level Agreement Report: PRS will provide you with “Service Level Agreement” reporting, quarterly or monthly.

KPI Reporting: Professional Retail Services will provide you with reporting on your “Key Performance Indicators” either quarterly or monthly. This report is also utilized internally by Professional Retail Services, to perform our own internal review of our performance and if any optimization is needed. Our ultimate goal is to be consistently proactive and exceed our customer’s expectations.

Recurring Issue Alert: Our software platform facilities exchange developed an alert enabling PRS TO RECOGNIZE recurring or ongoing issues at individual locations, this allows us to be proactive about providing the proper solution, not the “band aid effect”.

For more information please contact us at info@profretail.com or call 888-834-2411.