Billing Specialist

About Us:

Join Our Team at Professional Retail Services (PRS) – Where You Make the Difference!

At PRS, we are not just leaders in facility maintenance, but innovators driven by our dedicated and talented team. Our goal is Total Customer Satisfaction, and we achieve it through the creativity and dedication of our employees.

We offer a dynamic work environment where every contribution is valued. Our team members are the architects of our custom service programs, delivering exceptional service to America’s top brands. At PRS, we empower you with the tools, support, and freedom to grow, innovate, and excel.

At PRS, our work is impactful, growth is nurtured, and achievements are celebrated. Together, we are not just maintaining facilities but enhancing business environments and building a brighter future.


Job Summary:

The Billing Specialist role is the backbone of our client billing process, meticulously managing invoices,

statements, and reports from start to finish. From emailing daily invoices and applying payments to

monthly Avalara reports and vendor audits, their accuracy and efficiency are crucial to maintaining

smooth financial operations. They will also contribute to employee reviews and company events,

making you a valuable team member across all functions.


Supervisory Duties:



Job Essential Duties:

The essential functions include, but are not limited to the following:

· Responds to all email inquiries within 24 hours, ensuring prompt and clear communication

with clients.

· Processes and bills all client invoices for complete and timely financial documentation.

· Applies client payments directly in QuickBooks, keeping financial records up to date.

· Electronically distributes invoices to clients, ensuring efficient delivery and payment tracking.

· Approves vendor invoices upon confirmation of complete and accurate paperwork.

· Performs double system billing for consistent data across platforms.

· Compiles and submits invoices for client transactions, contributing to accurate supplier


· Analyzes vendor check and ACH payments for verification and potential discrepancies.

· Prepares the Avalara Uncommitted report, providing insights into outstanding transactions.

· Conducts periodic employee reviews, offering constructive feedback and growth


· Participates in company training and events, continuously expanding knowledge and skills.


Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines. · Strong analytical and problem-solving skills. · Strong supervisory and leadership skills. · Ability to prioritize tasks and to delegate them when appropriate. · Ability to function well in a high-paced and at times stressful environment. · Proficient with Microsoft Office Suite or related software.


Education and Experience:

· High school diploma or equivalent required.

· Experience in Accounting or a related field preferred.


Physical Demands:

· Continual periods of sitting at a desk and computer.

· Frequently reaching for files and documents, bending to file papers, and twisting to answer

phone calls.

· Extensive use of hands and fingers for typing, writing, and using a computer mouse.

· Occasionally lifting and carrying moderate weight (up to 25 pounds) of files, binders, and

office equipment.

· Extensive use of close vision, distance vision, and the ability to adjust focus


Work Environment:

· Primarily working in an office environment with standard lighting and temperature control.

· Some background noise from colleagues, phones, and printers, but generally quiet working




• Exceptional Work Culture: Be part of a team that values innovation, collaboration, and a positive environment where your ideas matter

• Work-Life Harmony: We understand the importance of balance. Enjoy flexible schedules that let you thrive both at work and in your personal life

• Comprehensive Medical Coverage: Your health is our priority. Benefit from top-tier medical plans that keep you and your family secure

• Dental and Vision Benefits: We’ve got your smile and sight covered with excellent dental and vision insurance plans

• Generous Paid Time Off (PTO): Rest, travel, or pursue your passions with our ample PTO policy

• Paid Holidays: In addition to our PTO plan, employees receive seven paid holidays

• Robust 401k with Company Match: Plan for your future with our competitive 401k plan, featuring a generous company match

• Life Insurance for Peace of Mind: Feel secure knowing you and your loved ones are protected with our life insurance policies after one year of employment

• Flexible Spending Accounts (FSA): Manage your healthcare expenses with ease using our FSA options


Equal Opportunity Employer: Professional Retail Services is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Drug-Free Workplace: Professional Retail Services is committed to maintaining a drug-free workplace. All employees are required to comply with our drug-free workplace policy.

Background Check Notice: We may conduct background checks on potential hires.

At-Will Employment: Employment with Professional Retail Services is at-will, meaning that either you or the company can terminate the employment relationship at any time with or without notice.

ADA Statement: Professional Retail Services is an ADA-compliant employer and provides reasonable accommodation to qualified individuals with disabilities who require them. Please contact our HR department at [email protected] to request accommodation.